Online Reputation Management | Digital Marketing Services


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No matter what industry you are working in or what kind of business you run, your reputation is extremely important, what most people forget is that it goes for your online reputation too. Digital NRG offers the perfect solution to collect, manage and display reviews to your customers.

We can display the reviews on your website through aesthetically pleasing widgets. With a variety of different collection methods and product review solutions for e-commerce websites, we have the solution for you.

It has been proven that customers are more likely to purchase from and return to a website that has good customer reviews. We work with a recognised third party review platform, these reviews can appear below text ads to improve performance, appear in the organic search results and earn your business more qualified leads as a result.

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Tablet & Smartphone

If your business requires you to be on the road and meet customers face to face or you own a physical store then a tablet & smartphone will be the perfect choice for you. Simply open the app on your tablet or smartphone and ask your customers to leave feedback at the point of sale. This method of gathering reviews is quick, easy and efficient.


Email review requests are when review forms are sent to your customers via their inbox for customers to leave their comments at a time that suits them. Getting reviews via email will help you to improve your product or service, help you to measure customer satisfaction, improve support team performance, generate personal recommendations and make better business choices overall.


You can also send review requests to your clients via SMS. This allows your clients to comment on your business, products and services wherever and whenever they wish. SMS is a highly engaging channel and is very effective for getting reviews.

Text messages are delivered straight away with no need for an internet connection. Text messages have a 98% open rate with 90% of all messages read within three minutes of opening. SMS is a fantastic way of asking customers for reviews with personalised messages based on specific customer information.

Pop Up

A pop-up option is most suitable for e-commerce websites. A pop-up can be put on your website to ask for instant feedback on the experience when a customer is purchasing online. This is a quick and easy process for all clients. Studies show that interaction rates increase remarkably with the use of pop-ups. Pop-ups have a great reputation for increasing leads and demanding attention, they also focus on the message at hand and give the user the option to close and carry on browsing should they wish.

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