Turn Website Visitors into Sales with Rapid Talk

With 70% of consumers preferring human agents to AI technologies, give your customers the choice and flexibility to communicate in a way and at a time that suits them. Be it Facebook Messenger, WhatsApp for business, Email, Call Back or Live Chat. It is all about communicating in real-time with real people.

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Rapid Talk is The Ultimate Customer Communication Tool for Seamless Conversations and Increased Conversions

With 53% of customers preferring to shop with businesses they can message directly, having fast, accessible communication is essential. Rapid Talk is a powerful, fully customisable widget that integrates Messenger, WhatsApp for Business and callback options, ensuring your customers can reach you effortlessly.

Our solution includes a free WhatsApp Business number, unlimited clicks and impressions, and a seamless interface designed to enhance customer engagement and drive conversions. Businesses need to provide instant responses, and Rapid Talk makes that possible.

A Single Platform for Seamless Multi-Channel Communication. Connect with Customers on Their Terms

With Rapid Talk’s multi-channel communication, you can engage users through their preferred platforms. Whether it’s WhatsApp, Messenger, live chat, email, or direct call options. By offering multiple touchpoints in one seamless widget, you remove the barriers to make communication effortless.

With unlimited clicks and impressions, plus a free WhatsApp number, Rapid Talk ensures your business is always accessible. No more missed opportunities. Just faster responses, better engagement and higher conversions.

Connect Instantly, Build Stronger Relationships and Boost Engagement with Seamless Communication

Customer engagement is everything. Businesses that actively engage with their customers see 23% higher profitability compared to those that don’t. Rapid Talk makes it easy to keep conversations flowing with WhatsApp, Messenger, email, live chat, and direct call options, all in one place.

With instant accessibility and unlimited clicks and impressions, you can provide quick responses, resolve queries faster, and create a frictionless customer experience that keeps people coming back.

Tailor Rapid Talk to Fit Your Brand and Business Needs with Customisable Features

Your communication tools should reflect your brand. With Rapid Talk, you can fully customise the widget to match your website’s look and feel. Adjusting colours, branding and messaging to create a seamless experience.

Enjoy unlimited clicks and impressions across multiple domains, set call-back hours that work for you, and choose communication methods that suit your needs. PLus, live chat can be enabled upon request for even more flexibility.

Seamless Installation & Data-Driven Tracking that Allows You to Track and Measure Performance

Understanding how your customers engage with Rapid Talk is key to optimising your communication channels and maximising conversions. With a simple one-time installation via Google Tag Manager, you can start tracking installations instantly.

Our real-time custom dashboard reports provide valuable insights into user engagement, while analytics integration helps measure performance. Pair it with our CRO services to access conversion rates and refine your strategy for even better results.

How We Work

We Collaborate to Enhance Customer Communication

We take the time to understand how your business connects with customers. We tailor Rapid Talk to align with your communication goals, ensuring seamless, efficient and multi-channel interactions. Whatever platform, we help you create a responsive, customer-first approach that drives engagement.

Data-Driven, Results-Focused Communication Strategy

Success in customer interaction isn’t guesswork, it’s built on data. We track engagement metrics and user interactions to optimise performance, ensuring Rapid Talk helps reduce response times, increase conversions, and improve customer satisfaction. With real-time reporting and analytics, every decision is backed by data.

Customisable Solutions to Match Your Needs

Every business is unique, and Rapid Talk adapts to fit yours. From customer widget colours to setting callback hours and managing domain support, we ensure that your communication tool works for you and your customers. Whether you need live chat integration or want to tailor messaging options, we make it simple and effective.

Transparent Performance Tracking & Measurable Results

With Rapid Talk, you don’t just implement a tool, you gain full visibility into how it performs. Our real-time dashboards for Google Analytics integration allow you to track interactions, assess impact and refine your approach for maximum customer engagement and ROI.

Your Success is Our Success

ENhance Insurance Services

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Maximising Conversions with Data-Driven CRO

Enhance Insurance partnered with DNRG to optimise their website conversions, focusing on key service landing pages. The challenge was to refine the user journey and enhance the customer experience to guide visitors further down the funnel towards conversions. We implemented data-driven CRO strategies. This led to s 101.36% increase in goal completion rate and a significant improvement in conversions.
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Some of Our Recent Rapid Talk Content Work

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Winter Wonderland Norwich

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You Do You.We Do Digital.

At DNRG, we ask the questions other agencies miss, ensuring we fully understand your objectives before crafting a strategy. That’s why we always advise integrating SEO with other digital marketing efforts; Improving communication works best when it’s part of a holistic approach, driving even greater results across the board.
Even the best customer communication tools won’t deliver results if your website is holding you back. An outdated design can make it harder for your customers to find you, rendering Rapid Talk ineffective. But when paired with a well-optimised, high-performing website, Rapid Talk becomes your 24/7 digital salesman, turning visitors into engaged customers effortlessly.
If users land on your site but don’t take action, Rapid Talk alone won’t drive results. Pairing it with Conversion Rate Optimisation (CRO) ensures your website is designed to guide visitors smoothly towards inquiries, bookings or purchases, maximising every interaction and turning engagement into growth.
With Rapid Talk you can collect valuable customer data and send personalised offers or reminders through email marketing, encouraging repeat business and driving conversions. It’s not just about communicating, it’s about staying top-of-mind and creating targeted email campaigns that keep customers back to your site, increasing sales and engagement.